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Managing your business / Observations on how to get a better deal when negotiating.There are three basic ingredients in a negotiation, time, information and perceived power. If you play your cards right and are conscience of the game of negotiating you can do well. We all know the adage that everything is negotiable; this is particularly true in Israel. Even in places that you would not expect it- the tax office and the bank. While it does take energy to negotiate and it can be very annoying – I find the way to best succeed is to equip yourself well with the right facts and the right attitude and chances are you will do well. Recently I negotiated the lease of a shop, the terms I achieved were better than I expected. I tried to analyze what happened and compared the negotiation to a couple of other negotiation in the past that I know I handled badly – one was for the pay structure in a new job and the other was the price I achieved when I sold my business. The Negotiating Tools Before starting understand and believe that both sides need each other. Neither side has all the power and perceived power is as important as real power. Don't give power away too easily. Power is often related to self confidence. Information; proper preparation prevents poor performance. Work out what you want ahead of time. What are you willing to pay – what is your red line. Equip yourself with the arguments that back up your position. Understand clearly what the going rates for the rent, the salary, the item in the marketplace. Do your homework, read, glean the net. Be prepared to present a position and back it up, know when you would walk away. Present a logical and reasonable argument. Decide on a few point that you are willing to fight for and a few points you are willing to give away. Choose your issues. Time; Take your time. Someone who is a little more seemingly relaxed and leisurely is often perceived as having more control and power. In my recent negotiation over the rent for my store. I knew the other side wanted to clinch the deal quickly. I decided to hold out a little, I touched base to ensure the deal was still on offer and said I was examining the issues with the lawyer – this often sounds serious and you do want to present yourself seriously. At the negotiation meeting/s do spend some time establishing rapport talk about the market, present yourself as a knowledgeable person- this will assist in building your perceived power in the negotiation later on. Don't start negotiating straight off. Pleasantries are important. They buy time – during which time you can have more time to assess the person you are dealing with and getting information from them. When you start negotiating, be clear make you offer in a robust self confident way. With the store I offered a price I was willing to pay and said I was willing to pay it immediately. The land lord said he can get more, I said fine. I am willing to close right now, he landlord made a phone call and came back to finish the deal. Self confidence, If I give in they will like me Good luck! Get what you want - it’s a great feeling.
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